When processing the collected data, CORESO S.A. (Avenue de Cortenbergh 71, 1000 Brussels, Belgium) acts as data controller and processor.
CORESO guarantees and respects your privacy by complying with the provisions of the GDPR Regulation regarding personal data protection and other applicable laws and regulations.
Any data, information, or queries that you send to CORESO S.A (whether by e-mail or by means of the electronic query form) are not confidential and may be freely used and/or reproduced by CORESO, unless you explicitly indicate otherwise. The above does not apply to any data and information which must be treated confidentially pursuant to the Electricity Act of 1998. Any data that you send to www.coreso.eu must be truthful, correct and may not infringe on the rights of third parties.
By sending any data to CORESO, you grant CORESO a free and non-exclusive license to use and reproduce said data for its corporate purposes and those of its subsidiaries or parent companies.
We use the personal information we hold about you in the following ways:
When you visit this website, CORESO may process any data that you enter on questionnaires or in other sections of the website.
We will use this information to administer our website and for internal operations (including troubleshooting, data analysis, testing, research, statistical and survey purposes), to improve our website to ensure that content is presented in the most effective manner for you and for your computer/device, to allow you to participate in interactive features of our service (when you choose to do so), or as part of our efforts to keep our website safe and secure.
The collected information may also be used to inform you about the content of this website and any changes concerning its use.
Your personal details will not be sold or put at the disposal of third parties that are not subsidiaries of CORESO or otherwise related to CORESO as mentioned above.
Your personal information is being collected and processed on the following legal bases:
You have the right to request a copy of your data and request any amendment or their suppression from our files.
These rights can be exercised by simply sending a request through our contact page.
For any general information about your privacy rights, you can check, amongst others, the website of the Belgian Privacy Commission (www.privacycommission.be).
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
You agree that we have the right to share your personal information with selected third parties including:
We will also disclose your personal information to third parties:
If we transfer your personal information outside of the EEA, we will make sure that your personal information is protected by adequate safeguards, such as (but not limited to) the laws of the country to which your personal information is transferred ensure an adequate level of data protection, data protection clauses approved by the European Commission, the EU-US Privacy Shield, or Binding Corporate Rules.
If you wish to receive more information relating to the transfers of your personal information and/or the safeguards that have been implemented (including on how to receive a copy thereof), you can contact us through the contact details set out in section 12 below.
You have certain rights regarding the personal information we hold about you. These rights can be exercised by contacting us as set out below:
You also have the right to object to certain types of processing, including processing for direct marketing purposes.
However, note that we may need to retain certain information, for example for legal or administrative purposes (e.g., keeping of accounting records).
For all requests set out above, please send us an email with “data privacy request” in the subject line and include a copy of your identity card or another proof of your identity (e.g., driver’s license) to help us prevent unauthorized individuals from accessing, changing, or deleting your personal information. We will respond to your request as soon as practically possible. If we need more than one month (from receipt of your request) to respond to your request, we will come back to you and let you know.