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A multicultural workplace with people from various European countries working together.

To effectively perform our duties, we rely on an extremely competent team of more than 80 professionals recognized for their skills, commitment and efficiency.

We promote values and attitudes centered on team spirit, innovation and motivation. Thanks to Coreso’s centralized model, which involves TSO staff working at Coreso on a rota basis, we also foster a culture of international cooperation between TSOs.

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Services delivery

Shift Engineers perform the operational activities related to services delivery.

Shift Engineers monitor and assess the security of the electrical system on a regional level. They also initiate and coordinate appropriate remedial actions with the relevant TSOs, which remain responsible for operation. Other tasks relate to coordinated security in regional market initiatives (market coupling activities, capacity assessment and capacity calculation).

The most experimented Shift Engineers mainly manage close to real time activities (electrical grid follow-up and intraday studies). They also perform Pan-European processes, i.e. Short Term Adequacy (STA).
Besides, they play the role of coordinator in the coordination room ensuring that our services are delivered on time and with high quality, while supporting their colleagues by guiding and giving them advices.

In addition to shift work, Shift Engineers are involved in the development and test of new services, tools and processes. Constant internal and external interactions as well as knowledge sharing among Operators from the various TSOs create a dynamic international work environment.

Services Support

Shift Engineers are supported in their activities by Operations Services Support Engineers.

Operations Services Support (OSS) Engineers have multiple fields of expertise:

• The 5 RSC historical services – Common Grid Model (CGM), Coordinated Security Analysis (CSA), Coordinated Capacity Calculation (CCC), Short Term Adequacy (STA) and Outage Planning Coordination (OPC);
• The operational Tools – i.e. supervision of processes, grid data visualisation (flows, power exchanges, renewable energy, …. ), dedicated tools to perform the 5 services and to provide reports;
• Post Event Analysis – namely the analysis of grid situations and issues impacting the stakeholders and market;
• Training – assessments and update of training units in collaboration with our Learning & Development Officer.

The OSS also act as Operational Duty which is the 1st line support (24h per day / 7 days per week) to ensure business continuity and help the operators in shift in case of critical situation.
In addition, they play an important role of interface between the Operations Team and the other Coreso teams (IT & Services more particularly). They are involved in projects impacting the shift (as Project Managers, Project Engineers or OSS) to follow and ensure a smooth implementation of some projects as future services into operations. 

To guarantee a good collaboration with each of our shareholders, several engineers have been appointed as point of contact to manage their specific requests or concerns.

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Our IT team develops and builds IT solutions necessary to accomplish our RSC/RCC activities, based on the inputs from the Service team and considering operational needs/boundaries. Certain solutions are required by legislation while other are developed to meet technical needs (necessary to accomplish Coreso day-to-day activities).

As a result, IT activities are ranging from conceiving a service and its delivery model to sustain the best value for the company, to small technical details as to fix small issues in a macro. In a nutshell, this team ensures the optimal alignment of technologies to support the business at optimal cost/revenue level.

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On the one hand, our Business Support team provides its expertise in various fields such as Regulatory, Project Management Office (PMO) and Finance, contributing each to the accomplishment of our RSC/RCC mission. Their activities are indeed key to support activities and developments of other departments.

• Regulation is the starting point for each service or project at Coreso: European legislation requires and defines the different services RSCs/RCCs (will) have to develop and deliver to TSOs, within a precise regulated framework. Besides, a strict monitoring of our processes and projects is essential to make sure they are well compliant with regulations and expectations.
• In view of the application of new European guidelines (the Capacity Allocation & Congestion Management (CACM) guideline and the System Operations Guidelines (SOGL)) but also the expected rapid growth in activities, Coreso is implementing:
  • A new Project methodology to ensure an efficient steering of Coreso projects’ portfolio;
  • Reporting tools and the associated training scheme.
• A close monitoring of your financial activities is critical to forecast evolutions and to achieve our objectives while respecting budget and deadlines.
  

On the other hand, our People & Culture team regroups HR, Learning & Development and Communication members. This team aims at individual’s growth, enabling Coreso employees to develop their skills while making sure the right people are at the right place. Raising awareness and visibility about our activities (both internally and externally), improving collaboration and communication across/within Coreso departments as well as ensuring a pleasant work atmosphere are other examples of their key priorities.