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A multicultural workplace with people from various European countries working together.

To effectively perform our duties, we rely on a competent team of about 120 professionals recognized for their skills, commitment and efficiency.

We promote values and attitudes centered on team spirit, innovation and motivation. Thanks to Coreso’s centralized model, which involves TSO staff working at Coreso on a rota basis, we also foster a culture of international cooperation between TSOs.

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Services Delivery

Shift Engineers perform the operational activities related to services delivery.

Shift Engineers monitor and assess the security of the electrical system on a regional level. They also initiate and coordinate appropriate remedial actions with the relevant TSOs, which remain responsible for operation. Other tasks relate to coordinated security in regional market initiatives (market coupling activities, capacity assessment and capacity calculation).

The most experimented Shift Engineers mainly manage close to real time activities (electrical grid follow-up and intraday studies). They also perform Pan-European processes, i.e. Short-Term Adequacy (STA).
Besides, they play the role of coordinator in the coordination room ensuring that our services are delivered on time and with high quality, while supporting their colleagues by guiding and giving them advices.

In addition to shift work, Shift Engineers are involved in the development and test of new services, tools and processes. Constant internal and external interactions as well as knowledge sharing among Operators from the various TSOs create a dynamic international work environment.

Operations Services Support

Shift Engineers are supported in their activities by Operations Services Support Engineers (OSS).

The OSS have multiple fields of expertise:

• The operational services: delivery of the 5 historical coordination services – Common Grid Model (CGM), Coordinated Security Analysis (CSA), Coordinated Capacity Calculation (CCC), Short-Term Adequacy (STA) and Outage Planning Coordination (OPC).
• The operational tools: supervision of processes, grid data visualisation (flows, power exchanges, renewable energy, etc.), dedicated tools to perform the 5 services and to provide reports.
• Post Event Analysis: analysis of grid situations and issues impacting the stakeholders and market.
• Training: assessments and update of training units in collaboration with our Learning & Development Officer.

The OSS also act as Operational Duty which is the 1st line support (24h per day / 7 days per week) to ensure business continuity and help the operators in shift in case of critical situation.
In addition, they play an important role of interface between the Operations Team and the other Coreso teams (IT & Services more particularly). They are involved in projects impacting the shift to follow and ensure a smooth implementation of some projects as future services into operations. 

To guarantee a good collaboration with each of our shareholders, several engineers have been appointed as point of contact to manage their specific requests or concerns.

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Our IT team develops and builds IT solutions necessary to accomplish our RCC activities, based on the inputs from the Services team and considering operational needs/boundaries. Certain solutions are required by regulation while others are developed to meet technical needs (necessary to accomplish Coreso day-to-day activities).

Therefore, IT activities are ranging from fixing small technical details to conceiving a service and its delivery model, with the aim to sustain the best value for the company. In a nutshell, this team ensures the optimal alignment of technologies to support the business at optimal cost/revenue level.

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Regulation is the starting point for each service or project at Coreso: European legislation requires and defines the different services RCCs (will) have to develop and deliver to TSOs, within a precise regulated framework. Therefore, the creation of a regulatory roadmap and a robust monitoring of our processes and projects is essential to guarantee alignment and compliance with these regulations.

Financial transparency and a close monitoring of our financial activities are also critical to achieve our strategic goals and forecast evolutions while respecting budget and deadlines.

Besides, Coreso is reinforcing its project methodology to improve project management (i.e., improved monitoring of projects’ roll out and budget, clear milestones and deliverables, priorities and deadlines management) in view of the application of European guidelines (the Capacity Allocation & Congestion Management (CACM) guideline and the System Operations Guidelines (SOGL)) but also the expected rapid growth of its activities. Legal & Compliance and Procurement are also essential to Coreso business.

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